General delivery conditions
We will deliver your purchases to almost any city in Ukraine within 2-3 working days by the carrier Nova Poshta. You pay for the services of Nova Poshta according to their tariffs.
Attention! At the moment, the delivery of goods to Crimea is completely suspended (cash on delivery and prepayment). We hope that shipments will still be resumed. Thank you for understanding!
After delivery, the goods can only be issued to the person specified in the order form. In this case, it is necessary to present an identity document.
If the goods were purchased on a prepaid basis and were lost during transportation. First of all, don’t worry. We always insure the goods that we transfer to transport companies. If it is found that the carrier has not delivered the goods to you, then we will send you a new one within a few days.
Ways of payment
You can choose a convenient payment option:
- If you want to pay in cash, you can do this upon purchase – at self-pickup from Nova Poshta points or from our office. Payment is accepted in Ukrainian hryvnia.
- To pay for the order with VISA, MASTERCARD cards through the LIQPAY system, select the appropriate item in the “Payment Method” field in the Cart. On the payment page, you will be able to make a transaction, after which the manager will contact you to confirm the order and clarify the delivery details.
- If you want to pay for the goods by bank transfer, place an order on the website and select the appropriate item in the “Payment Method” field in the Cart. After that, you will be able to pay using the details indicated on the page after placing the order.
The money is credited to our account from one to three working days (depending on the bank).
When delivering within Ukraine, the services of the transport company are paid additionally upon receipt of the goods, directly to the carrier company.
Unused goods can be returned within 14 days from the date of purchase, if the packaging is not damaged.
After you send us your purchase back, we need some time to confirm the integrity and safety of the goods. Therefore, we return funds (by money transfer or crediting funds to your personal card) within 14 working days after you give the return to the courier. Shipping of the goods back and the bank’s commission are paid by the buyer.